Return & Refund Policy

At HiMumma, customer satisfaction is important to us. If you are not satisfied with your purchase, please review the policy below.

Returns

Returns can be requested within 7 days of delivery.
The product must be unused, unopened, and in its original packaging.
Proof of purchase or order confirmation is required.

Non-Returnable Items

Used or opened products
Items damaged due to misuse
Products purchased during special offers or clearance sales

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with your order number and product photos. We will arrange a replacement or refund after verification.

Refunds

Refunds are processed within 5–7 business days after the returned product is received and inspected.
Refunds will be issued to the original payment method.

Shipping Charges

Shipping charges are non-refundable, except in cases where the product received is damaged or incorrect.

Need help with a return or refund?